Business Phone Systems | 7 Key Factors When Upgrading

Key Factors For Business Phone Systems Can Be Overlooked.

With This Vital Information At Your Disposal You’ll Have The Confidence To Make a Wise Decisions For Business Phone Systems Upgrades.

  1. Have a discussion about your business. Don’t just talk about phones.  How your business actually operates and needs to operate can unveil ways a phone system can fit into those procedures.
  2. Some providers and manufacturers will produce systems for other businesses to sell using their own name. This is known as white labeling.  It’s not a bad thing.  It is what it is.  Knowing this is the case can let you either negotiate the price or simply get it from the natural provider.
  3. When it comes to hosted phone systems, some providers will use third party phones. The solution is usually ok, but the integration between the two is sometimes not as good as when the two are actually provided by the same company.
  4. Installation is a major factor. Some hosting solutions are simply just shipped and the customer is left to do the plug and play.  If it is a digital install, that doesn’t happen.  So, unless you have an extremely tight budget or a very familiar with all the ins and outs, I recommend a certified installer.
  5. Ease of use. Are the phone intuitive to use and are they easy to program.  I’ve been doing installs for a long time and still come across platforms and systems that get me to scratch my head.  A demo will help you figure this out.
  6. Will someone set everything up for you and show you how to operate things?
  7. Ongoing matters. When a phone needs moved, added or changed (also known as MAC’s), who is available for assistance and advice.

Regardless of the type of system, the above checklist is a good guide to help make good decisions for your business phone systems.  Print it out and have it handy for you meeting.

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Business Phone Systems 7 Key Factors